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Terms & Conditions

These Terms govern your relationship with the operator of maksi.casino ("Casino Maxi") and your use of any products or services made available through that website (collectively, the "Services"). These Terms are effective from 6 November 2025 and apply to the localized presentation of the Casino Maxi brand for United Kingdom visitors at Casino Maxi on maksi.casino.

Casino Maxi is operated by Realm Entertainment Limited, a limited company registered in Malta with registration number C51126 and registered address at Suite 1, The Penthouse, WestSide Business Centre, L-Imsida, MSD 9026, Malta. Realm Entertainment Limited holds a remote gaming licence issued by the Malta Gaming Authority (MGA) under licence number MGA/B2C/172/2009, issued on 1 August 2018.

Regional Compliance Note: Casino Maxi does not hold a licence from the UK Gambling Commission. The Services are not offered, and must not be used, by persons who are resident in or physically located in the United Kingdom (including Great Britain and Northern Ireland). The Casino Maxi presentation on maksi.casino is provided for informational and comparative purposes only for UK visitors and does not constitute an invitation or offer to gamble. If you access maksi.casino from the United Kingdom, you must not register, deposit, wager or otherwise use the gambling Services.

Definitions

OBSERVE: This section clarifies how specific terms are used so that your rights and obligations are understood consistently across maksi.casino.

EXPAND: By defining key concepts such as "Operator", "Player", "Bet" and "Bonus", this section reduces ambiguity and helps interpret the remaining clauses in a legally precise yet accessible manner.

REFLECT: By continuing to use the Services, you acknowledge that these definitions apply throughout these Terms and govern any dispute about their meaning.

  • Operator: Realm Entertainment Limited, a company registered in Malta (C51126), with registered address at Suite 1, The Penthouse, WestSide Business Centre, L-Imsida, MSD 9026, Malta, operating the Casino Maxi brand through the website located at maksi.casino.
  • Casino Maxi: The online casino brand operated by the Operator under the MGA licence MGA/B2C/172/2009, including all related products, platforms, and content accessible via maksi.casino.
  • Casino Maxi: The localized presentation of Casino Maxi on maksi.casino prepared for visitors located in the United Kingdom, which is informational only and does not constitute an offer of gambling services to persons in Great Britain or elsewhere in the UK.
  • Website: The domain maksi.casino and any subdomains or mobile versions operated by or on behalf of the Operator in connection with Casino Maxi.
  • User: Any natural person who accesses the Website, whether or not they register an Account.
  • Player: A User who has successfully opened an Account with the Operator in a jurisdiction where the Services are lawfully offered and who participates in Games for real money or bonuses. Residents or persons located in the United Kingdom cannot be Players and must not open an Account.
  • Account: A personal, non-transferable account opened with the Operator that enables a Player to deposit funds, place Bets, receive Bonuses and withdraw winnings in accordance with these Terms.
  • Games: Any casino games, including but not limited to slots, table games, live casino games and other interactive gambling products made available by the Operator via the Website.
  • Bet / Wager: Any stake, bet or wager risked by a Player on a Game offered via the Website, whether using cash funds or Bonus funds.
  • Bonus: Any promotional benefit credited by the Operator, including bonus cash, free spins, cashback, or other value, subject to specific terms and wagering requirements.
  • Promotion: Any marketing campaign, tournament, loyalty scheme, or special offer communicated by the Operator, including welcome offers, reload bonuses and seasonal campaigns.
  • Payment Method: Any eligible method of payment or withdrawal, such as bank cards, e-wallets, bank transfers, vouchers or, where permitted by law, cryptocurrency, as made available in a Player's jurisdiction.
  • Prohibited Jurisdiction: Any territory in which the Operator does not lawfully offer the Services, including, without limitation, the United Kingdom (including Great Britain and Northern Ireland) and any other country listed as restricted on the Website from time to time.
  • KYC: "Know Your Customer" procedures carried out by the Operator to verify identity, age, address, payment methods, and source of funds, in line with anti-money laundering and counter-terrorist financing laws.

Account Registration

OBSERVE: This section explains who may register, how an Account is created, and which verifications are required before you can fully use the Services.

EXPAND: It sets out eligibility criteria (including age and jurisdiction), the steps for email and KYC verification, and your obligations to keep details accurate and secure.

REFLECT: By registering an Account, you confirm that you meet all requirements, that the information supplied is truthful and complete, and that the Operator may suspend or close your Account where these Terms are breached.

Eligibility and Jurisdiction

  • Age requirement: You may only register and hold an Account if you are at least 18 years old or older than the minimum legal age for online gambling in your country of residence, whichever is higher. The Operator conducts age checks and may request proof of age at any time.
  • Prohibited Jurisdictions and UK restriction: You must not register, deposit, wager or use the Services if you are resident in, or are physically located in, a Prohibited Jurisdiction, which explicitly includes the United Kingdom (including Great Britain and Northern Ireland). Any Account believed to be linked to UK use may be suspended or closed and any transactions may be voided.
  • Use of VPN or similar tools: You must not use VPNs, proxies, or other technologies to disguise your location, especially to appear to be outside the United Kingdom. If such behaviour is detected, the Operator may void Bets, cancel Bonuses and close your Account.

Account Creation and Verification

  • Registration process: To open an Account, you must complete the online registration form on maksi.casino, providing at least your full name, date of birth, country of residence, contact details, account currency and a chosen password. You must confirm that you have read and accepted these Terms and the Privacy Policy.
  • Email and contact verification: The Operator may require you to verify your email address and, where applicable, your mobile number, by following a verification link or entering a code sent to you. Until verification is completed, access to certain functions (including deposits, Bonuses or withdrawals) may be restricted.
  • KYC checks: The Operator may at any time request documents to verify your identity, age, residential address, ownership of Payment Methods and, where required, source of funds. Such documents may include photo ID, proof of address, copies of payment cards (with masked details), bank statements or other evidence. The Operator may suspend deposits, play or withdrawals until satisfactory verification is completed.

User Obligations

  • Accuracy of data: You must provide truthful, current and complete information during registration and keep it updated. Providing false or misleading information may result in Account suspension or closure, voiding of Bets and forfeiture of winnings and Bonuses.
  • Password and account security: You are responsible for safeguarding your login credentials. You must not disclose your password to any third party or allow others to use your Account. Any activity carried out through your Account, with the correct username and password, will be deemed to have been carried out by you.
  • Single account policy: You may hold only one Account with Casino Maxi. Multiple or duplicate Accounts may be closed, and Bonuses and winnings associated with them may be cancelled.
  • Responsible information: You must inform the Operator immediately if you suspect that your Account has been compromised or accessed without your permission. The Operator may require additional verification and may freeze your Account while it investigates.

Regional Compliance Note: In line with UK requirements and advertising restrictions, the Casino Maxi presentation does not create any right for UK residents to open an Account. Access to the Services from the United Kingdom is prohibited, even if you successfully complete the technical registration process.

Betting & Gameplay Rules

OBSERVE: This section governs how Bets are placed, accepted, modified, and settled, and how Games operate on maksi.casino.

EXPAND: It also sets expected standards of behaviour, including chat conduct and prohibitions on collusion, fraud or abuse, in order to maintain fair and transparent gameplay.

REFLECT: By placing Bets or participating in Games, you agree that all such activity will be governed by these Rules and by the specific game rules displayed for each Game.

Placing Bets and Game Rules

  • Game information: Before betting, you must review the rules, payout tables, and special features displayed within each Game. The random number generator ("RNG") and game rules used by the Operator's suppliers determine game outcomes fairly and independently.
  • Minimum and maximum stakes: Each Game has its own minimum and maximum Bet limits, which are displayed within the Game interface. You must not place Bets that fall outside these limits; if a technical error allows this, the Operator may void or adjust such Bets.
  • Bet confirmation: A Bet is deemed placed and accepted when it appears in the Operator's systems and is confirmed in the Game interface. If your device or connection fails after you place a Bet, the Bet may still be valid, and the outcome will be recorded on the Operator's servers.
  • Automatic features: Where auto-play or quick-bet features are available, you are responsible for configuring and monitoring them carefully. The Operator will not be liable for unintended Bets placed within settings you have selected.

Cancellation, Errors and Malfunctions

  • Cancellation by Player: Once a Bet has been accepted, you generally cannot cancel or modify it. Some Games may allow partial cancellation before the outcome is determined; such functionality is governed by the specific game rules.
  • Obvious errors: In the event of an obvious error, malfunction, or misconfiguration (including incorrect odds, paytables or game behaviour), the Operator may declare the affected Bets void and restore your balance to the state immediately before the error. Any winnings from such Bets may be cancelled.
  • Technical interruptions: If a Game is interrupted due to a system or network failure, the Operator will use reasonable efforts to restore the Game state or fairly resolve the Bet in accordance with the game provider's procedures. You may review your Bet and transaction history at any time via your Account.

Conduct, Fair Play and Live Casino

  • Fair participation: You must not employ any unfair advantage, including the use of bots, automated systems, software assistance, bug exploitation, collusion with other players, or any technique that manipulates game outcomes or promotional conditions.
  • Live casino and chat rules: Where live casino tables and player chats are available, you must behave respectfully toward dealers, other players and staff. Insults, discriminatory language, harassment, threats, spam, or promotion of other services are strictly prohibited. The Operator or its providers may mute, remove, or ban you from chats at their discretion.
  • Fraud and prohibited strategies: Any suspected fraud, syndicate play, arbitrage strategies aimed at abusing Bonuses or game bugs, or other prohibited conduct may result in immediate Account suspension, investigation, cancellation of Bets and Bonuses, and reporting to relevant authorities.

Regional Compliance Note: The betting and gameplay rules described here are not intended for, and must not be applied to, real-money gambling by users in the United Kingdom. UK visitors to Casino Maxi on maksi.casino may only use free or informational content where available and must not place Bets.

Bonus Terms

OBSERVE: This section explains how Bonuses and Promotions work, including how they are credited, used and cleared.

EXPAND: It outlines wagering requirements, game restrictions, time limits, and examples of Bonus abuse so that Players can make informed decisions about accepting Promotions.

REFLECT: By opting into any Promotion, you agree to these Bonus Terms in addition to any specific rules published with the Promotion.

Activation and Wagering Requirements

  • Bonus activation: Bonuses may require a qualifying deposit, an opt-in action (such as ticking a box or entering a bonus code), or both. The specific criteria will be set out in the relevant promotional description on maksi.casino.
  • Wagering requirements: Unless stated otherwise, Bonus funds and any associated winnings are subject to wagering requirements before they can be withdrawn. For example, a 100% deposit Bonus might require you to wager the Bonus amount (and in some cases the deposit amount) a specified number of times within a set period.
  • Time limits: Bonuses and free spins may expire if the wagering requirements are not met within the specified timeframe (for example, within 30 days of crediting for a deposit Bonus or within 24-72 hours for free spins), as stated in the promotional terms.
  • Contribution of different games: Different Games may contribute differently towards wagering requirements. Some Games (such as most slots) may contribute 100%, while others (such as some table or live games) may contribute a lower percentage or be excluded altogether. The contribution weighting will be specified in the bonus rules.

Prohibited Actions and Bonus Abuse

  • Restricted games and bets: Certain Games or bet types may be excluded from Bonus play. Placing large, low-risk bets, hedging bets across multiple outcomes, or using strategies that artificially inflate turnover without genuine risk may be treated as Bonus abuse and may result in forfeiture of Bonuses and associated winnings.
  • Multiple bonuses and stacking: Unless explicitly allowed, you may not combine multiple welcome offers, reload Bonuses or overlapping Promotions on the same deposit or gaming session. The Operator may restrict your eligibility for new Promotions if it identifies suspicious patterns of Bonus use.
  • Multiple accounts and identity: Creating multiple Accounts to claim repeated welcome Bonuses or other Promotions is strictly prohibited. Suspected duplicate Accounts may be closed, and Bonuses and winnings may be cancelled.

Withdrawal of Bonus Funds

  • Pending withdrawals: If you request a withdrawal before completing wagering requirements, the Operator may cancel the active Bonus and any associated Bonus winnings, and pay out only your remaining real-money balance.
  • Right to amend or withdraw Promotions: The Operator may amend or withdraw Promotions for future participation while honouring any rights already accrued, in accordance with applicable law and the specific promotional rules.

Regional Compliance Note: Any Promotions or Bonuses described on maksi.casino, including Casino Maxi content, are not directed at residents of the United Kingdom and must not be claimed or used by UK users. UK advertising and consumer protection standards require that such users are not encouraged to treat these Promotions as offers available to them.

Payments & Withdrawals

OBSERVE: This section sets out how deposits and withdrawals are made, including methods, limits, processing times and related fees.

EXPAND: It incorporates anti-money laundering safeguards, security checks, and conditions under which transactions may be delayed, reversed or refused.

REFLECT: By carrying out any financial transaction with the Operator, you accept these rules and confirm that all funds are lawful and belong to you.

Deposit Methods and Rules

  • Available methods: Depending on your jurisdiction, the Operator may offer deposits via bank cards, bank transfers, e-wallets, vouchers and, where lawful, cryptocurrency or similar digital assets. Not all methods are available in all countries, and some may be restricted for regulatory reasons.
  • Ownership of payment methods: You must use only Payment Methods registered in your own name. The Operator may request proof of ownership and may refuse or reverse transactions where ownership cannot be verified.
  • Deposit limits: Minimum and maximum deposit limits apply and are displayed in the cashier section of the Website. The Operator may also apply individual limits based on your profile, risk assessment or responsible gambling settings.
  • Processing times: Deposits are generally processed immediately but may be delayed due to third-party providers, security checks or technical issues. The Operator is not liable for delays caused by payment institutions.

Withdrawals and Verification

  • Withdrawal channels: Withdrawals are usually processed via the same Payment Method used to deposit, unless this is not technically or legally possible. In such cases, an alternative method may be offered, subject to additional checks.
  • KYC and AML checks: Before processing withdrawals, the Operator may require completion of KYC checks and, where appropriate, additional source-of-funds or source-of-wealth documentation. Withdrawals may be delayed or suspended until such checks are satisfactorily completed.
  • Limits and timeframes: The Operator may impose daily, weekly or monthly withdrawal limits, which will be stated in the cashier or in specific promotional terms. Processing times may vary depending on the chosen Payment Method and your jurisdiction, and are usually measured in business days.
  • Fees and currency conversion: Any applicable transaction fees or currency conversion charges will be disclosed where reasonably possible. Your bank or payment provider may also charge additional fees, which are outside the Operator's control.

Refunds, Chargebacks and Reversals

  • Refunds: Deposits are generally non-refundable once used to place Bets. In exceptional cases, and at the Operator's sole discretion, a refund of unused deposits may be considered, subject to full KYC checks and confirmation that no Bonus abuse or prohibited activity has occurred.
  • Chargebacks: You must not request chargebacks or dispute valid transactions with your bank or payment provider. If a chargeback occurs, the Operator may suspend or close your Account, recover any associated costs, and withhold balances to offset the disputed amounts and expenses.
  • Cancelled Bets and events: If a Bet is cancelled due to an error, malfunction or voiding under these Terms, the Operator will, where appropriate, return the stake to your balance or adjust your balance to reflect the corrected outcome.

Regional Compliance Note: Real-money deposits and withdrawals are not permitted for Users resident in or accessing from the United Kingdom. UK visitors to Casino Maxi on maksi.casino are strictly prohibited from making any payments to, or receiving any payments from, the Operator in connection with gambling Services.

Limitation of Liability

OBSERVE: This section describes the Operator's responsibilities for providing fair Games and accurate records.

EXPAND: It sets out important exclusions and limitations of liability relating to technical issues, third-party services, indirect losses and the maximum compensation the Operator may owe.

REFLECT: By using the Services, you agree that these limitations are reasonable and form part of the contractual allocation of risk between you and the Operator.

Operator Obligations

  • Fairness and integrity: The Operator uses reputable game providers and tested RNG systems to ensure that Games are fair and outcomes are random. The Operator will take reasonable steps to investigate and correct any technical or procedural issues that may affect the fairness of the Services.
  • Accuracy of records: The Operator's internal records, as stored on its servers or those of its providers, constitute the final authority in determining your Account balance, Bets, game outcomes and transaction history. In case of discrepancy, these records will prevail, subject to any required regulatory review.

Exclusions and Limitations

  • Technical failures and interruptions: The Services are provided "as is". The Operator is not liable for any loss or damage resulting from failures of telecommunications networks, internet access, hardware, software, or interruptions in the Services, except where caused by the Operator's gross negligence or wilful misconduct.
  • Third-party content and links: The Website may contain links to third-party sites or content. The Operator is not responsible for and does not endorse such content, products or services, and will not be liable for any loss arising from your use of them.
  • Indirect and consequential loss: To the maximum extent permitted by law, the Operator will not be liable for any indirect, incidental, special or consequential damages, including loss of profits, data, business or opportunity, arising out of or in connection with your use of the Services.
  • Maximum liability: Where the Operator is found liable to you, its maximum aggregate liability in respect of any incident or series of related incidents will not exceed the greater of (a) the amount of the Bet or Bets that gave rise to the claim, or (b) your net deposits (deposits minus withdrawals) with the Operator over the three months preceding the incident, subject to applicable law.

Regional Compliance Note: Nothing in this section excludes or limits any liability that cannot be excluded under applicable law. However, as the Services are not offered to UK residents and are not licensed by the UK Gambling Commission, UK-specific statutory protections applicable to licensed gambling operators do not apply. Any mandatory consumer or statutory rights that you hold under the law of your country of residence remain unaffected.

Intellectual Property Rights

OBSERVE: This section sets out who owns the intellectual property in the Website and its content.

EXPAND: It explains the limited licence granted to you and the restrictions on copying, modifying or distributing the Website's materials.

REFLECT: By using maksi.casino, you agree to respect these intellectual property rights and to use the content only for personal, lawful purposes.

Ownership and Licence

  • Ownership: All intellectual property rights in the Website, including but not limited to trademarks, logos, domain names, software, source code, databases, texts, graphics, sound, video and other materials, are owned by the Operator or its licensors.
  • Limited personal use: The Operator grants you a limited, non-exclusive, non-transferable licence to access and use the Website and its content solely for personal, non-commercial entertainment purposes in accordance with these Terms.

Restrictions

  • No unauthorised use: You must not copy, reproduce, modify, adapt, create derivative works from, distribute, transmit, display, perform, publish, license, or otherwise exploit any part of the Website or its content without the prior written consent of the Operator or the relevant rights holder.
  • No reverse engineering: You must not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the software used in connection with the Services, except to the limited extent expressly permitted by applicable law.
  • Trademarks: The trademarks "Casino Maxi" and related marks used on maksi.casino are the property of the Operator or its licensors. You are not granted any rights to use such marks except as necessary for lawful use of the Services.

Regional Compliance Note: The intellectual property restrictions described here apply equally to UK visitors accessing Casino Maxi content on maksi.casino, even though they are not permitted to use the gambling Services.

Privacy & Data Protection

OBSERVE: This section explains, at a high level, how your personal data is handled.

EXPAND: It directs you to the dedicated Privacy Policy, which contains full details on data processing, storage, retention and your rights.

REFLECT: By using the Website, you acknowledge that your data will be processed in accordance with that Privacy Policy.

  • Privacy Policy: All collection, use and protection of personal data by the Operator are governed by the Privacy Policy available on maksi.casino. That policy forms an integral part of these Terms.
  • Legal basis and safeguards: The Operator processes personal data in accordance with applicable data protection laws, including, where relevant, European Union data protection legislation, and applies appropriate technical and organisational measures to safeguard your information.
  • UK visitors: UK visitors to Casino Maxi content on maksi.casino should note that, although the gambling Services are not offered to them, limited data (such as cookies, analytics and website interaction data) may still be processed for security, compliance and website performance purposes as described in the Privacy Policy.

Regional Compliance Note: You should review the Privacy Policy carefully before using the Website. If you do not agree with how your personal data is processed, you must discontinue use of the Website.

Changes to Terms

OBSERVE: This section describes how and when these Terms may be updated.

EXPAND: It sets out how you will be informed of changes and what options you have if you disagree with them.

REFLECT: Continued use of the Website after changes take effect will constitute your acceptance of the updated Terms.

Updates and Notifications

  • Right to modify: The Operator may amend these Terms from time to time to reflect changes in law, regulatory guidance, business requirements, or improvements to the Services.
  • Notification methods: Where required by law or where changes are material, the Operator will use reasonable efforts to notify you in advance, for example by email (to the address associated with your Account), by on-site message, or by a prominent banner or pop-up on the Website.
  • Effective date: Unless otherwise stated, changes will take effect on the date specified in the updated Terms. The current version will always indicate the "effective from" or "last updated" date, which for this version is 6 November 2025.

Your Options

  • Acceptance by continued use: If you continue to use the Website or Services after the updated Terms take effect, you will be deemed to have accepted the changes.
  • Right to discontinue: If you do not agree with any changes, you must stop using the Services and, if you hold an eligible Account (outside the United Kingdom), you may request the closure of your Account and withdrawal of any remaining real-money balance, subject to these Terms.

Regional Compliance Note: As the Services are not offered to UK residents, change notifications for Casino Maxi content are primarily informative for UK visitors and do not imply that they may begin or continue gambling on maksi.casino.

Termination & Suspension

OBSERVE: This section sets out when and how your access to the Services or your Account may be suspended or closed.

EXPAND: It explains the Operator's rights, your rights, and what happens to funds and pending Bets upon termination or suspension.

REFLECT: By using the Services, you accept that these measures may be taken to protect the integrity of the platform, comply with legal obligations and manage risk.

Termination by the Operator

  • Grounds for suspension or closure: The Operator may suspend or terminate your Account, in whole or in part, if it reasonably believes that you have breached these Terms, used the Services from a Prohibited Jurisdiction (including the United Kingdom), engaged in fraud or Bonus abuse, failed KYC or AML checks, or otherwise posed a legal or regulatory risk.
  • Notice: Where permitted by law and where practicable, the Operator will notify you of the reason for suspension or closure and of any required steps to resolve the issue, using the contact details registered to your Account.
  • Funds on closure: If your Account is closed for reasons other than suspected fraud, money laundering, terrorist financing, or serious breach, the Operator will normally return any remaining real-money balance to you, subject to verification and applicable withdrawal rules. Funds may be withheld where legally required or where necessary to offset chargebacks or other losses.

Termination by You

  • Voluntary closure: You may request Account closure at any time by using the tools provided on the Website (where available) or by contacting customer support through channels specified on maksi.casino.
  • Responsible gambling tools: Where permitted in your jurisdiction, you may use self-exclusion, time-out or other responsible gambling measures, which may result in temporary or permanent suspension of access.

Regional Compliance Note: UK visitors are not permitted to hold or use Accounts for gambling on maksi.casino. If the Operator becomes aware that an Account is linked to the United Kingdom, it may suspend or close the Account and take such actions as are necessary to comply with legal and regulatory obligations, including voiding Bets and cancelling Bonuses.

Governing Law & Jurisdiction

OBSERVE: This section explains which laws govern these Terms and where disputes may be heard.

EXPAND: It also summarises the internal complaints process and potential escalation routes.

REFLECT: By accepting these Terms, you agree to the governing law and dispute resolution framework described here, subject to any mandatory consumer rights you may have.

Governing Law

  • Applicable law: These Terms and your relationship with the Operator in connection with the Services are governed by the laws of Malta, without prejudice to any mandatory consumer protection laws that may apply in your country of residence.

Dispute Resolution

  • Internal complaints procedure: If you have a complaint, you should first contact customer support via the channels indicated on maksi.casino and provide full details of your concern. The Operator will acknowledge receipt and will use reasonable efforts to investigate and respond within a reasonable time frame.
  • Escalation: If you remain dissatisfied after exhausting the Operator's internal complaints process, you may be able to escalate the dispute to an independent body or to the Malta Gaming Authority, depending on the nature of the complaint and the regulatory framework applicable to your jurisdiction. Details of any approved alternative dispute resolution (ADR) entities, where available, will be provided on the Website.
  • Courts: Subject to ADR mechanisms and mandatory law, the Maltese courts will have non-exclusive jurisdiction over any disputes arising out of these Terms or your use of the Services.

Regional Compliance Note: As the Operator does not hold a licence from the UK Gambling Commission, you will not have access to UKGC-specific dispute resolution schemes or ombudsman services in respect of Casino Maxi. UK residents must not use the gambling Services; if they do so contrary to these Terms, they will not enjoy the protections afforded to customers of UK-licensed operators.

Contact Information

OBSERVE: This section identifies how you may contact the Operator for support or legal correspondence.

EXPAND: It distinguishes between general customer support queries and formal legal or regulatory notices.

REFLECT: By using the Website, you agree to receive communications electronically and to use the contact channels described here for your enquiries.

Customer Support

  • Online support: The primary means of contacting customer support for Casino Maxi is via the support channels made available on maksi.casino, which may include live chat, online forms or email links. Up-to-date details of these channels are published on the Website.
  • Languages and hours: Support availability, languages and operating hours may vary and will be indicated on the Website. The Operator will use reasonable efforts to respond to enquiries promptly.

Legal and Regulatory Correspondence

  • Registered and legal address: Realm Entertainment Limited, Suite 1, The Penthouse, WestSide Business Centre, L-Imsida, MSD 9026, Malta.
  • Website: https://maksi.casino (official site for the Casino Maxi brand operated by Realm Entertainment Limited).
  • Written notices: Formal legal notices or regulatory correspondence should be sent in writing to the legal address above, addressed to "Realm Entertainment Limited - Legal Department". The Operator may also accept notices through designated electronic channels where clearly indicated on maksi.casino.

Regional Compliance Note: No dedicated telephone numbers or email addresses are specified in these Terms. UK visitors to Casino Maxi content should use only the contact channels published on maksi.casino for general enquiries and must not treat this document as an invitation to participate in gambling activities from within the United Kingdom.